I received a collection call from an account that my ex was supposed to be paying on in our divorce settlement. Realizing he would never follow through, I promptly overnighted the payment to them with a promise from them that I would recieve a zero balance letter in 30 days.
Naturally 30 days came and went, and I even let a little more time go by- no letter. I called them and requested the letter, and they said it would be sent out within 24 hours. A week went by, no letter. I called them again and they said it would be mailed out again, I waited another week, no letter.
I called them AGAIN and requested the letter be FAXED as well as mailed, he said I should have the fax by the next day. I didn't receive a fax or a letter. I called 2 days later- they said again they would fax it and mail it and if I didn't receive the fax the next day to call back. It didn't come, so I called back and the person who answered said the letter was in the mail and it was "too late" to fax it because they didn't have the account anymore.
I STILL don't have the letter and it's prob been a month. These guys are a bunch of scammers.