The company contacted me, is asking for my bank account information concerning a student loan.I informed them that I need a letter mailed to my home, and have not yet received either letter they claim were mailed to me.
They called my work phone repeatedly, after I told them to stop. They also told me that if I don't sign up for an automatic draft out of my bank account, they would continue to call me every day, even if I am making my payments no time every month through the mail. The CSR was extremely aggressive, rude, and kept cutting me off every time I tried to voice my concerns.
When I asked him to send me to a supervisor, he transferred me to another CSR who claimed to be the supervisor.I called back to ask why I haven't received a letter in the mail, and was informed that the guy I spoke to who told me he was a supervisor isn't even really a supervisor.
Monetary Loss: $6000.